Originally Posted by malc410326
Is there any update regarding this particular headrest issue?
My dealer told me that they talked to BMW and were told that the head rest's were not "Supposed to" go all the way down. Apparently the European cars are allowed to go all the way down but not American ones.
Not sure I buy it but the dealer is not going to go any further.
I just use a thin pick to push the retaining pin back and allow the head rest to go all the way down. Kinda like you see on all the pictures on BMW's website.