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      07-21-2012, 10:19 AM   #4
arnsbrae
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Drives: BMW 520d
Join Date: Apr 2012
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Quote:
Originally Posted by ikonic View Post
Ah ok thanks mate. Yeah I saw the same thing on screen when he ordered the car initially.


Not panicky per se I guess, just very impatient. I think I'm a natural worrier/skeptic so just anxious to get my car as soon as possible after this nightmare wait, so don't want anything else to go wrong before delivery!


Also, I do find it slightly odd that a "premium" brand like BMW wouldn't even take the time to send you a letter of acknowledgement and say "thanks and hope you enjoy your car" when a Renault (a marque constantly criticised for poor service) does after you've specced and order a new car from scratch.

I know its a minor thing, but just find it a bit unusual. My dad ordered a new Lexus some time ago and was bombarded with various tidbits prior to delivery to wet his appetite before the car arrived!
You make a good point. In the USA they are given a number to track their order all the way through. I suspect the dealers have that here, but they've decided not to let us access it directly...
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