Welcome aboard Matt. Glad you are enjoying your F30. Yep, some problems can be so very hard to solve. I haven't travelled terribly far in my car but to date, I have not experienced the issues you are having.
First thing is to email your dealer with your complaint and even the complaint from jan999 as reference. You could follow up with a call but keep all correspondences in writing until satisfactory resolution. Please keep us informed.
Enjoy the toy.
328i M-Sport, Estoril Blue, Carbon XP 35 Tint, front heated seats, black Dakota, Sports Suspension, Anthracite Headliner, HUD, Pro Nav, Sunroof, hk 600w, Bi-Xenon, 19" 403M wheels, Reversing Camera, DAB+, Xenon, BT Ext Connect, JB4.