Originally Posted by mlepyro
Without any hesitation what so ever, if you feel that unhappy... go speak to the Dealer Principal... straight to the top. I cannot recommend this highly enough with the experience I had when I did so. You are the customer, you are buying from a brand that you pay extra for to feel special (you don't get free drinks when a ford goes in for service).
I second this from my experience. Despite having bought cars from the same dealership, first two salesmen wouldn't have enough IQ to sell the 'Big Issue' (no offence to 'Big Issue sellers'). Had given up but was so angry emailed General Sales Manager. He not only got a deal out of me but I have it on good authority that they both got a right royal bollocking and neither one will look me in the eye now, makes me smile (I'm immature).
I thinks that is Consumer 1 W##kers 0