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      11-16-2012, 07:24 AM   #25
Ron Scott

Drives: 2013 335 M Sport
Join Date: Feb 2010
Location: Long Island

iTrader: (0)

Originally Posted by Ron Scott View Post
This is why "free" maintenance sucks so hard.
Originally Posted by claykin View Post
"built into the MSRP" maintenance is more like it.
Yeah, that was the intent of the rhetorical quotes around the word "free".

Point is we'd be much better off if the car companies would deduct the built-in $$ and have us pay our own maintenance. I like the manager of the service department to know I won't be coming back if they don't deliver excellence.

The way it works now is like tipping the waitress before you order.