Originally Posted by jtuds
When you spend 60 grand (or more) on a car, it's their job to make sure everything works exactly the way it should, not yours. The fact that there was ever a problem in the first place is reason enough to take every possible opportunity to make sure you're covered. They have your money for something that doesn't work properly. They deserve no benefit of the doubt. So you do whatever you need to do to get what you want. When someone has your money and you don't have what you paid them for, they screwed you. So, the ends justify the means.
You need to be realistic and reasonable. Nothing is perfect, regardless of cost. It's naive to think anything would be perfect and that any issues can/should be immediately corrected. Going "apeshit" on the poor guy behind the counter will do nothing to further your cause or motivate him to help you. It's likely the opposite is true.
Shit happens. Sometimes the cause isn't immediately obvious. Without a clear cause, there will most certainly be some trial and error until progress is made. Dick swinging and foot stomping won't accelerate the progress. But hey, whatever you feel you're entitled to, have at it.