I had this rude awakening as well when I bought a tv a frys few months back.
me: Let me pull up and load the tv
FRYS Checker: ok
me: hmm seats dont fold down
Frys Checker: I have an older bmw too it should
me: no its a 2012 model I guess they don't fold down.
Frys Checker: hahahahahahaha
The Joke's on us.