Originally Posted by diesel86
I didn't buy my car from N. Scottsdale and they have provided me with a BMW loaner both days this week. Then again, my issues were warranty related and not software update related. Still, I would think they would still provide one.
It's more of a timing thing....if they can't get you a BMW because they're all loaned out they'll send you to the rental car agency behind all the dealerships in that 101/Scottsdale Rd. dealership complex. Getting there first thing in the morning at 7am increases the likelihood of getting a BMW loaner.