Originally Posted by pirulove
I will try again tomorrow, spoke with 2 different people today and both said the same thing.
Me "Hello, placed an order with you nearly a month ago, may I pass you my order number for an update on status please?"
Them "Sorry, you will need to speak with your dealer, who is it?"
When I phoned BMW CS they would normally start by being offish when asking for an update...what you need to say is that the dealer is to busy to respond and you would like an update now!!
Also if they are still reluctant say that this is not the first time you have phoned in for an update, all you want is the latest status code...