well BMW customer care called me and told me to take it to a dealer and that they hadn't heard of it. and to call them back and tell them which dealer i took it to.
mine is not quite as bad as swampcat84 though its pretty close to that. Scheduled the dealer to check it out tommorrow morning, and hopefully they make it a pretty smooth replacement.
Last edited by hans007; 12-10-2012 at 06:18 PM.