Originally Posted by TMP
I am pretty unimpressed it must be said.
Is it worth calling the customer services number mate, what will they do different to the dealer?
I like the idea of something free for this rust.....
How old is the car?
My advice (from my own experience)
Arrange a meeting with the dealer principal... this is the first step. No one below him will do. He will do everything he can to put it right, he can put you in a top of the range M5 if he wanted - remember no one is above him inside that dealership.
If that doesn't get you what you want, ring BMW.
If the dealer is part of a chain (e.g. Sytner), then contact the head office.
F10 M5 Competition White / Sakhir Orange
Loaded, Akra carbon titanium exhaust, Carbon trim, Carbon spoiler, RKP carbon front lip + diffusor.
F31 330d M Sport (Alpine White / Red)
Loaded, 405M 20", M perf: skirts, brakes red.