View Single Post
      12-13-2012, 12:19 PM   #38
mlepyro
M Performance
United Kingdom
16

 
mlepyro's Avatar
 
Drives: F10 M5 + F31 330d
Join Date: Dec 2009
Location: UK


Posts: 543
iTrader: (0)

Garage List
Quote:
Originally Posted by TMP View Post
I am pretty unimpressed it must be said.

Is it worth calling the customer services number mate, what will they do different to the dealer?

I like the idea of something free for this rust.....
How old is the car?

My advice (from my own experience)

Arrange a meeting with the dealer principal... this is the first step. No one below him will do. He will do everything he can to put it right, he can put you in a top of the range M5 if he wanted - remember no one is above him inside that dealership.

If that doesn't get you what you want, ring BMW.

If the dealer is part of a chain (e.g. Sytner), then contact the head office.

Mat
__________________
F10 M5 Competition White / Sakhir Orange
Loaded, Akra carbon titanium exhaust, Carbon trim, Carbon spoiler, RKP carbon front lip + diffusor.
F31 330d M Sport (Alpine White / Red)
Loaded, 405M 20", M perf: skirts, brakes red.