i think best solution is email BMWNA as someone noted above.
They've contacted me back, I gave them VIN and other info - let's see what they do. I think they're noting it and it'll be taken care of.
So annoyed...underimpressed with QC on these new cars.
2012 335i Mineral Gray
M Performance Exhaust/Brakes/Suspension/LSD|Bav Stage 1/AMP||ER CP/IC/DP/OC | Dinan CAI/N55 PWG BIG TURBO|BMWF30.com