Car's been booked for 3rd Jnuary. They are going to investigate the problem, try to fix it and if this is not possible they will either order a new leather facing or replace the whole seat base. But fix it, they will. So says the service manager.
Was rather impressed with the Service Department. Massive in size with its own showroom. It was like a 5* hotel. Beautifully appointed + wonderful coffee. Was treated with utter respect, thoughtfulness and I felt very valued. Very efficient and professional. The whole experience was first class. They even have a dedicated bodyshop which was as clean as a top notch hospital. Most surprised and impressed. Best dealership I have ever visited.
Present: Superman 330d sDrive M Sport + Toys
Ordered: Red Tornado Golf 7R 5 Dr, DSG + Toys