Originally Posted by johnbmw6
Matthew Bacon has so far NOT got in touch , but early days.
I have asked for a £2K refund on a Sat-Nav system thats useless. My phone App works great who needs this cr*p system.
I was very deflated after my meeting with the Service Manager yesterday.
I was made to feel that I simply had to live with it. Then rage set-in at night and I emailed Tim Abbott. Have not heard from him as yet.
Matthew Bacon's email should be:
I'll give it a couple of days, then re-send the email with a copy to Norbert Reithofer.
This is an unnecessary waste of time and energy.