Originally Posted by jamie335i
Just spoke to customer relations. They of course acted like I am the first person to ever call regarding the rust issue. Needless to say, they want me to bring the car in for a tech to look at it. I can then make a request to have the seats fully replaced or just the frame and hinges and they will "review" my request. I made it clear that the car is less than 2 weeks old with 400 miles on it.
Has anyone been successful in the US at getting parts or the whole seats replaced?
My replacement seat pans are on the way per BMW NA. Or I should say I think that's what's been ordered. Don't think they need to chuck the whole seat.