Got a letter from BMWCS Manager. He feels that the baggy seat and rear bumper colour mismatch are within BMW manufacturing tolerances. It was Berry, West London who put a spanner in the works. I've told him that his response is appaling, mean, miserable, incorrect and unfair. Might as well go for it!
I have asked him whether he would accept the report/recommendation of an Independent Engineer? I will email Norbert Reithofer. Why not? Nothing to lose now.
We won't be buying any more BMWs. This is proof they are justifiably famous for their appalling customer relations.
Present: Superman 330d sDrive M Sport + Toys (Auto Car: 0-60 in 5.5s, 0-100 in 14.2s, 30-70 in 5.1s)
Ordered: Red Tornado Golf 7R 5 Dr, DSG + Toys (Top Gear: 0-60 in 4.5s, 0-100 in 11.5s, 30-70 in 4.0s)
Last edited by F30AM; 01-08-2013 at 03:38 PM.