Thread: Help please.
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      01-08-2013, 03:02 PM   #119
F30AM
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Drives: F30 330d M Sport sDrive
Join Date: Aug 2012
Location: London, UK

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Got a letter from BMWCS Manager. He feels that the baggy seat and rear bumper colour mismatch are within BMW manufacturing tolerances. It was Berry, West London who put a spanner in the works. I've told him that his response is appaling, mean, miserable, incorrect and unfair. Might as well go for it!

I have asked him whether he would accept the report/recommendation of an Independent Engineer? I will email Norbert Reithofer. Why not? Nothing to lose now.

We won't be buying any more BMWs. This is proof they are justifiably famous for their appalling customer relations.
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Last edited by F30AM; 01-08-2013 at 04:38 PM.