Thread: Help please.
View Single Post
      01-08-2013, 02:12 PM   #120
JOHNBMWM5
Live for today tomorrow never comes
United Kingdom
81

 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK


Posts: 5,321
iTrader: (0)

Quote:
Originally Posted by F30AM View Post
Got a letter from BMWCS Manager. He feels that the baggy seat and rear bumper colour mismatch are within BMW manufacturing tolerances. It was Berry, West London who put a spanner in the works. I've told him that his response is appaling, mean, miserable, incorrect and unfair. Might as well go for it!

I have asked him whether he would accept the report/recommendation of an Independent Engineer? I will email Norbert Reithofer. Why not? Nothing to lose now.

We won't be buying anymore BMWs. This is proof they are justifiably famous for their appalling customer relations.
I would be following you in this instance, I had a reply from Harkan suleyman in the form of a phone call, he fobbed me off with "our technical dept have asked for more info from listers on your sat-nav problems, it may take up to 6 months to rectify in which case we can discuss some form of compensation to keep you happy"
It sounded more like a small amount of "shut him up stuff".
My last BMW in this instance also. I am not spending 50K on these cars to have the piss taken out of me. They seem none caring to me.
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir