This will make you see red....my passenger seat had the smallest of pin holes in the top layer of leather. When I took the car in for other stuff, I commented on the hole, just for the dealer to document that it was there from day one in case it grew in size. Got a message to say they had replaced the whole seat squab leather
When you see what Elms BMW have done for me, there is no question, NO other OEM would look after their customers as well as Elms have. I can see many years of BMW's from Elms as a result.