[F30AM]

You're lucky. I had to deal with the Service Department of Berry, Chiswick and they were most unsupportive. However, their Bodyshop is superb.

Regarding superb service, VW West London are amazing. Have always looked after me brilliantly. Took by GTI for Service and MOT yesterday. Fixed nail in tyre and waived the charge, plus free MOT. They discovered a tiny oil leak from the turbo. I'll take it in again and if it's still leaking, it will be fixed under warranty.

Regarding Mercs, every Merc we've had has been totally fault-free and the Dealer Service Dept superb.

The Audi A4 we had was riddled with problems. Needed a new loom, gearbox, suspension, front seats ........ But they fixed it all with a smile.