I had an issue with Admiral yesterday.
They wanted to charge me £417 to change my insurance over from my Audi A1 to my BMW when I pick it up on Saturday. Internet said I should only need to pay £120, which I calculated as the difference between what I paid last month for my Audi and the cost of the new BMW quote. After 30 minutes of going around in circles with the girl I first spoke with I was getting no where so asked to speak with a manager and was told one would phone me back.
I was impatient at work this morning and thought I would try my luck, phone in, speak with someone different.... low and behold I swapped my insurance over from my Audi to BMW for £47 quid which is cheaper than what the internet was quoting me between my Audi and BMW.
Roll on Saturday