[bmwf30]

agree with the other posts. Do not sign off on the delivery. You did not spent all that money time effort and research to get an experience like this. The SAs blatant disregard for your concern and the mere "why are you being difficult" attitude alone should get him fired. Completely unacceptable. I know you waited a long time for the car but accepting is basically having them win for doing such a poor job. Demand to fix it before you put a penny out and get it in writing. Or refuse delivery and also tell them you are going to go to another dealer. Tell him to kiss his commission good-bye.