Updated first post so its easier to read
Quote:
Originally Posted by sqweak
Happy to report my dealer has responded with appropriate urgency and concern to my call this morning. I had BMW Assist send a flat bed to pick up the car and deliver to dealer, and they sent a porter over with a loaner X1.
Additionally, BMWUSA was looped in to a twitter thread where I mentioned this thread and called me to get more info. They are escalating to the executive support team and will follow up.
All in all, I have no complaints thus far with the response from BMW.
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Thanks for keeping us in the loop