BMW will not swap out mechanical parts from a new car. When my transmission broke, there were only 2 left in the country and the Tech Manager was trying desperately to get one for me. I asked him about swapping from a new car, they said absolutely not.
There is no expediting from Germany. 7-10 days at best....but he told me he's seen parts take as long as 2 weeks.
Dealerships will play dumb big time...especially if you're not their customer. Its weird because its not like the money is coming out of their pocket, they just dont want to do the paper work.
also, dont expect your car to be flatbedded anywhere. they will drive your car to you and drive the loaner back. flat beds cost money
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2015i Cadillac Escalade ESV
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