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F30AM - you shouldn't have to go through this for a £40k purchase. Whatever you said was wrong, they should have sorted. Car salesman give their colleagues awful an reputation behaving like this and the more customers don't trust them, the more they become less helpful. I went into a restaurant and spent £80 on a steak. Because it wasn't cooked just how i liked it they had no qualms sending it back and doing me a new one. £40k on a car...shame on them.
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