Quote:
Originally Posted by mlepyro
How old is the car?
My advice (from my own experience)
Arrange a meeting with the dealer principal... this is the first step. No one below him will do. He will do everything he can to put it right, he can put you in a top of the range M5 if he wanted - remember no one is above him inside that dealership.
If that doesn't get you what you want, ring BMW.
If the dealer is part of a chain (e.g. Sytner), then contact the head office.
Mat
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So you think this is a better an approach than just customer services? I have already spoken to the guy who sold me the car, about sorting a descent loan car out and he hasn't even got back to me
