Quote:
Originally Posted by RobUK
Much as I'd love a brand new car if I found rust spots on my seat base(s), I suspect BMW would only offer to replace the affected seat(s), and maybe offer some other (cheap to them) sweetener, e.g free service or something?
Anyone know what they're actually obliged to do?
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For abnormal/premature wear & tear due to a manufacturing issue, they'd just have to recall/replace the affected parts I guess; no other obligations really, though it would be at their discretion - and in their best interests - to keep the customer happy, by offering some sweeteners...