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      01-01-2014, 11:22 AM   #6
floydarogers
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Drives: 2010 335d, 2014 328d
Join Date: Nov 2012
Location: Bellevue, WA

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Quote:
Originally Posted by thxphil View Post
...
Called BMW, towed to local dealership (BMW Bellevue). They gave me a loaner and told me they will look at it the next day. Missed the call Yesterday but SA said they need to replace the fuel pump. Closest one is in Germany! SA said 1 week at best to order the part.

Here is where I need advice from anyone who's been in a similar situation or read about another member in one.
Although BMW Bellevue seems to be about as good as a BMW dealer gets, they're probably not going to go for either option; both are quite expensive.

I hope that your advisor is Cliff Newton, who is clearly the best advisor there. Mike Mills is the service manager; you'll probably end up talking to him.

BMW's new parts ordering system is for $hit. Be sure to have them call the other two dealers (Seattle, Tacoma), even the two Portland ones and Spokane and Vancouver BC ones. Or have them expedite it from Germany - there are daily flights from Frankfurt so they should be able to get it here.

NB: In retrospect, it's not good that I know the service manager's name, is it?

Last edited by floydarogers; 01-01-2014 at 11:24 AM.. Reason: humor
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