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Happy to report my dealer has responded with appropriate urgency and concern to my call this morning. I had BMW Assist send a flat bed to pick up the car and deliver to dealer, and they sent a porter over with a loaner X1.
Additionally, BMWUSA was looped in to a twitter thread where I mentioned this thread and called me to get more info. They are escalating to the executive support team and will follow up.
All in all, I have no complaints thus far with the response from BMW.
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Current: 2013 F30 328i M-Sport 8AT (daily) | 2012 997 Targa 4 S (wife's daily) | 1976 911S w/ 84 3.2 (weekend/track)
Past: 2008 E90 Sparkling Graphite Metallic M3 Sedan 6MT | 2005 Boxster 5MT no options (wife) | 2008 E90 Silverstone II M3 Sedan 6MT | 2001 E46 M3 Cab 6MT
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