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      01-16-2013, 12:09 PM   #57
hrosenberg33
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Drives: 2023 M3 Competition X-drive
Join Date: Dec 2012
Location: Ottawa

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Quote:
Originally Posted by Micleg View Post
So the solution was to just drain the factory fluid? What does the PUMA thing mean?
That's what they say. We shall see.

As for PuMA this is the best definition/explanation I could find:
"Product and Measures Management Aftersales". It is actually "Produkt- und Maßnahmenmanagement Aftersales"
PuMA is BMW's online technical hotline for dealers. The dealer fills out a form for submittal to BMW's technical gurus and then they send back a response outlining what they (BMW) want you (the dealer) to do to fix the car. Sometimes it's "replace such-and-such" and sometimes they ask for more diagnostic info.
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