Quote:
Originally Posted by goodbyalfa
As mentioned earlier, I managed 33% without really threatening to leave, just the willingness to sign up for another 18 months.
I wimped out because I wanted to the new Q box, which arrives Sunday...
I found the old HD+ box mostly ok, but occasionally felt a little slow to respond etc. It's always a bit of rip off if you are sat there on old gear, when new customers get the latest gear for free!
I ended up with a reduction from 38 - £31 for the package, then added the £12 multi-room.
Anyhoo, the funniest thing of the whole 1.5 hr conversation, was had in the last 2 mins after we had agreed terms, when the guy suggested I needed to pay a "£10 unlock fee" to access the discounted price.  I literally laughed down the phone at him. I didn't end up paying this.. |
I'm assuming you got the SKy Q boxes at a heck of a deal because the reduction in TV package is, what 20%
And yeah, they wanted £10 from me to get the discount. Err no!