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You know stuff happens. If it were me, I would talk nicely to the SM and give him the opportunity to make it right, either this time or for a future visit. People are human, and yes you were put in a bad situation, but in the end, you should use this for "leverage". I was in a similar situation a while back, and since then I have had nothing but stellar service from that particular SM.
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2016 F26 Alpine White M40i
2014 F25 Alpine White 35i Sport - Retired
2012 F30 Melbourne Red 335i Sport Line - Retired
2007 E92 Space Grey - Retired
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