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it was terrible, had to use one of those metal things that you squeeze on the top and a little claw opens on the bottom to grab things. It's normally used to pick up things you drop in your sink drain. Forgot what it's called, it's a long metal flexible tube with a hidden claw that comes out of the tube when you push/squeeze the top. Scratched some of the plastic on the inside, but what else can you do? I was very upset to say the least.
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