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I work for a hotel company - do they reimburse the charge if you are a customer / ask at reception etc?
You have no evidence that. You went in if. You didn't spend money with the hotel so I would argue that you aren't a customer and the charge should stand. If you had a hotel with too few spaces for the number of rooms you would understand....
Hotel won't have control so feel free to pop in and complain, if they let everybody off who did that it would be a fortune. You need to convince an hard arse at HO that you weren't trying it on....
Ps so you were illegally parked - having parked without paying, whatever the excuse...
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