Quote:
Originally Posted by Ron Scott
This is why "free" maintenance sucks so hard.
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Quote:
Originally Posted by claykin
"built into the MSRP" maintenance is more like it.
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Yeah, that was the intent of the rhetorical quotes around the word "free".
Point is we'd be much better off if the car companies would deduct the built-in $$ and have us pay our own maintenance. I like the manager of the service department to know I won't be coming back if they don't deliver excellence.
The way it works now is like tipping the waitress before you order.