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      12-20-2012, 06:17 AM   #10
claykin
Brigadier General
United_States
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Drives: various BMW
Join Date: Nov 2009
Location: Florida

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Quote:
Originally Posted by Mikegtr View Post
I went on a test drive with the service advisor and he said that there's nothing that they can do about the steering wheel vibration and that it's "normal" so they aren't going to do anything about it.
Print this page and take it to dealer. Your car has the 3rd generation rack, but it seems the 4th generation has finally resolved the vibration.

Dealers in the US are ordering this new rack to handle vibration cases. Its on a case by case basis and requires BMW approval.

Something else to note, along with the steering rack changing for November+ builds, BMW also changed the steering column, column lower joint and wheel hubs. Its possible that more than just the rack needs to change to fully resolve the vibration.

http://www.realoem.com/bmw/showparts...71&hg=32&fg=12

Don't take no for an answer. If need be, speak with service manager or ask dealer to make you an appointment with their area factory rep.
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