Quote:
Originally Posted by Sephanite
i dont like 'one off wont happen again' answers. Normally means it will happen when i am 500km away from town
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Thats how the dealerships make $, each time you visit and ask them to solve or find a problem. The dealers then bill BMW, the more times you go back the merrier. BMW now audits and checks each dealer very closely. One dealer in particular had to reimburse BMW AG $3mill last year due to fraud or should I say shonky work practices.. i.e. inefficient billing, warranty abuse i.e. 2 items needed to be replaced within the same troubled area/problem but the stealership replaced all the parts surrounding it etc...
Dont ask me how I know. I just do : )