I got an email response from BMW today saying that I was going to be getting a call from them so they can discuss the issue further with me.. I missed their call today while I was at work, but I am going to call them tomm and discuss this with them at length... I know they are clearly getting a lot of emails about this exact issue.. so at some point they are going to have to step up to the plate. Im still wait to hear back from the dealer and get my seat frames replaced. Ill update later in the week when they get fixed (hopefully).