Quote:
Originally Posted by Roki_014
27. Perillo BMW, Inc., Chicago IL
I am suprised they even made it to the list, if you google them all you can find about them is complaints
http://www.yelp.com/biz/perillo-bmw-chicago
but the guy just bought a Lamborghini dealership in downtown Chi so they might like him
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They lost my business over $188. I have never, ever been disrespected by a local business such as them. I am not the only one- there was a female customer picking up her $70,000 X5 who was ready to throw her kid's Recaro seat through the window in the service waiting area for a bogus $50 charge. The collision center, a different business entirely, couldn't align my car using this dealer's equipment. They said they did the best they could and didn't own a proper BMW alignment machine because it costs too much. Also, they didn't have the specs for my model of vehicle because it was so new. When they realized the software wasn't coming, they simply aligned my vehicle using a different model.