Quote:
Originally Posted by TDS
Hello All,
I am new to this forum but not to the problem. I am dealing with this issue for the last 5 month and to put it simply I am fed up with the BS I am getting from the dealer..
I got my tires, rims, brake pads, steering rack replaced and the vibration is still there.
This morning I got a reply from BMW itself that is again total BS:
In addition to my personal test-drive with your vehicle, we have also consulted with the technical specialists at BMW AG. As you will no doubt appreciate, we are not in a position to comment on the various cases in the internet, due to the fact that they spread randomly over different models, different options and different approaches. Apart from that, we believe that the responsive, direct and sensitive behaviour of a BMW's steering is one of the unique selling points for our rear-wheel drive products, and this fact may certainly astonish customers who switch from a front- or all-wheel-drive vehicle to a BMW.
In your case, we rely on the expert diagnosis from Abu Dhabi Motors and the analysis by BMW AG, based on the present data. It is safe to say that your BMW 320i complies to BMW specifications and the described movement in the steering wheel is within our given tolerances. It is correct that this movement – resulting from the natural play between all components of the steering – can vary in the characteristics depending on the options chosen for a vehicle, i.e. tire brand, tire size, rims size, or the type of steering support, which is why certain modifications or adjustments can be carried out. It also varies in perception, as it is not noticeable when you hold the steering wheel firmly as recommended in the owner's manual.
....
I am very close to hold the steering wheel firmly and crash my car into the dealership so we can end this discussion 
Any thoughts??? |
I've had a bit of different experience with AD motors .. I took mine in several months back and they attempted a road force/wheel balance but the torsional vibration did (and still) persist ... I took it in a week later for a second test drive with their QIC and I was told BMW is aware of the situation and a solution is on the way .. I followed up with them just a couple of weeks back and was told a new steering rack has been developed which apparently mitigates the problem ... Im still waiting for them to call me in for a steering rack change .. In my case AD motors has always, albeit verbally, agreed that there is a problem and BMW is working on it ...
When did you get your steering rack changed? Did they install one of those "new" racks?