[basto]

Hi. Just interested in peoples thoughts on how to approach a dealer who I think is providing pretty poor service. I have just been trying to find out the status of the car I have ordered and as it is due in the next week when it would be available for collection. Yet after email and a few phone calls I've not had a single reply and anyone who can look at it via phone is always 'unavailable but will phone back soon'. I don't think a quick phone call or an email back is really asking a lot.

Additionally I had some other questions previously which were ignored, though thankfully I was lucky to get through to someone else via phone by accident who was very helpful for those questions.

Anyway, how would you guys approach this? I don't feel that I am being unrealistic but then maybe my expectations are unrealistic.