Just had a week of BMW loaners while my car was recovered from home and off the road. Reason for this......a nail in the tyre.
Continental had no stock in the UK or Germany of the correct tyre - 255/45 R 18 W 99 Contisport Contact 5 so BMW shipped one out when they received their next production delivery.
Must of cost them in excess of £1500 in support and cost me £300 for the new tyre, that was one expensive nail!!