[NYG]

I'm getting extremely aggravated with my BMW dealer, their service department is horrific. I've already went back 4 times to get my MPPSK adjusted/fixed/reflashed. Now I suddenly have very loud vibrations under my feet during cold starts so I looked under the car and saw that I have a huge dent in my exhaust. This is the first time I'm "modding" my car in any way so I have no idea whether imperfections in the exhaust is normal or not. It's a brand new car and I've never hit anything underneath it.