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      02-04-2013, 05:44 PM   #101
live4wknds
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Drives: 2012 328i
Join Date: Apr 2012
Location: So Cal

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Quote:
Originally Posted by snowghost View Post
Call BMW North America in NJ.
Yea...I originally did that before my dealer visit. Their story was 'we rely on our dealers to evaluate any reported issues...' And, I did ultimately have the BMWNA rep that came to the dealership 'approve' replacement seat frames...or so I was told by my SA. We'll see how this goes. But, as the other person who visited the same dealer said (Monrovia) it wasn't necessarily a welcoming experience when I raised my concern over finding rust on the interior of a brand new car. I had to challenge their "it's normal" claim with my own claim asking them to show me a non-F30 with the same rust. I'm still hopeful the dealer and BMWNA will do right by me.
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