Quote:
Originally Posted by johnbmw6
Agree with what you say, Put it in your letter with the "Survey sheet", mines gone off to BMW I will give them a week or so and then send a copy to the DM BMW UK and see what comes of that.
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Write to Tim Abbott MD BMW UK and Mini UK
tim.abbott@bmw.co.uk
Further details of him from:
http://www.ceoemail.com/index.php - Just type in BMW UK
Go to the top. Best way.
I did this with VW and got a result within 24 hours. They were grovelling in the end!