Yea I mean both, the BMW headquarters can't do sht since each BMW dealership is independently owned and run, my cuzin bought a 7 series and her locks weren't working and kept locking her out and it was a brand new car, my friend had a 650i that the wires caught on fire, many problems, you would think for all the money you are spending your going to get something nice but not true. And dealers are only your friend when you are purchasing a vehicle, because they want to make a sale but after that they forget your name.
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