[CarsonLai]

Pls help. Anyone can tell me what to do if the headunit is stuck at the animation screen ? no sound from the speaker as well. thanks in advance.

I got esys. But don't know how to deal with this problem l. The car hasn't be coded before. BMW F30 320i 2014

[Beau2795]

Have you tried rebooting the headunit? Press and hold the On/Off button (volume knob) until it reboots. Should be 30 seconds of holding to reboot the headunit.

[CarsonLai]

Originally Posted by Beau2795

Have you tried rebooting the headunit? Press and hold the On/Off button (volume knob) until it reboots. Should be 30 seconds of holding to reboot the headunit.

Yea I had try rebooting, disconnecting the battery and everything mate

[Beau2795]

Originally Posted by CarsonLai

Yea I had try rebooting, disconnecting the battery and everything mate

I'm afraid you're going to have to take it in to have a look at. Esys will not help you with fixing the problem. The only think you can verify with esys, is that the headunit still communicates. For diagnostics, you can install ISTA and check the fault codes, if you want to try and see for yourself. Otherwise, I'd recommend having the dealer take a look. They don't usually charge for just plugging in their computer and having a look. They don't to me, that is.

[CarsonLai]

Originally Posted by Beau2795

I'm afraid you're going to have to take it in to have a look at. Esys will not help you with fixing the problem. The only think you can verify with esys, is that the headunit still communicates. For diagnostics, you can install ISTA and check the fault codes, if you want to try and see for yourself. Otherwise, I'd recommend having the dealer take a look. They don't usually charge for just plugging in their computer and having a look. They don't to me, that is.

Okay mate. Thanks for your advice

[Billfitz]

Originally Posted by Beau2795

They don't usually charge for just plugging in their computer and having a look. They don't to me, that is.

You are the very rare exception to the rule.

[Beau2795]

Originally Posted by Billfitz

You are the very rare exception to the rule.

They tried to screw me over once with saying my headunit was busted. They reset all my coding so my 8.8 inch screen didn't work because it came standard with the smaller 6.5. After 4 days and even a rep from BMW BeLux had a look, they couldn't figure out what was wrong. Even though it was pretty obvious. They tried to charge me for a loaner but I was so pissed about the lack of communication that I asked to talk to the dealer owner. I probably yelled at her for the whole dealership to hear and since then I never had any trouble with friendliness or lack of communication ever since.

[Wibbles]

Sounds like the headunit is dead, I can take a look remotely if you want.