F30POST
F30POST
2012-2015 BMW 3-Series and 4-Series Forum
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > General F30 Sedan / F32 Coupe / F36 Gran Coupe Forum > Will my car be the first F30 LEMON??
MINHS Auto Care Center
Post Reply
 
Thread Tools Search this Thread
      05-10-2012, 09:42 PM   #23
Sphinx-3
Enlisted Member
6
Rep
34
Posts

 
Drives: 2012 F10
Join Date: Mar 2012
Location: Any City, Any State

iTrader: (0)

Quote:
Originally Posted by RxCritical View Post
I'm really interested in learning how this works out for you! Please keep the thread updated. I have lemoned a car in the past and it is a lengthy process. Good luck!!
So here's the latest update: the dealer called me today and said there's a team of engineers working on this issue and testing couple options.He spoke to them personally. They asked me to be patient while they finish this task.
I told them I needed to cover my back and I sent the certified notification according to the Lemon Law. So in case they put this issue on the back burner, I will be going to the next step immediately.
Honestly, I hope they could fix it. It doesn't seem to be a big deal. Change the bad part and everyone will be happy!
Appreciate 0
      05-10-2012, 09:47 PM   #24
RxCritical
Private First Class
United_States
4
Rep
146
Posts

 
Drives: 2012 535xi
Join Date: May 2011
Location: Lenoir City, TN

iTrader: (0)

Quote:
Originally Posted by Sphinx-3 View Post
So here's the latest update: the dealer called me today and said there's a team of engineers working on this issue and testing couple options.He spoke to them personally. They asked me to be patient while they finish this task.
I told them I needed to cover my back and I sent the certified notification according to the Lemon Law. So in case they put this issue on the back burner, I will be going to the next step immediately.
Honestly, I hope they could fix it. It doesn't seem to be a big deal. Change the bad part and everyone will be happy!
The team part is the same story I heard from my dealer. I agree completely, if they just fix it there is no issue. That's all I wanted from the start. Let's hope it doesn't take 6 months.
Appreciate 0
      05-10-2012, 09:52 PM   #25
Maz335i
BMW 4 Life...
Maz335i's Avatar
Canada
59
Rep
3,226
Posts

 
Drives: 2015 SO M3 (on order)
Join Date: Feb 2012
Location: Mississauga, Ontario

iTrader: (0)

Honestly, I really hope you guys get this sorted out ASAP!

We all love BMW's and know they are the best driving machines. I currently own a 2007 335i and can't wait to get my F30.

One thing is for sure: I've done my research! The c class or the a4, comes no where close to the F30.

In particular, I was so close to getting the C350 but after two test drives, I couldn't get my self satisfied. I priced out a fully optioned 328i and the price matched a fully optioned C350. But even with this, I'd still get the 328i.

I really wish you guys get your problems sorted out ASAP and stay with BMW. These are great driving machines.

I know the dealers can be a serious pain in the butt but I guess you need to know your options. If they're not providing the service they promised, then a little threat would be the right way forward.

I wish you both good luck and hopefully you'll get the right thing out of this...
__________________
MODS: *** / M Sport + Performance / Meisterschaft / Challenge / MORR / more to come! ***
Appreciate 0
      05-10-2012, 10:15 PM   #26
justinnum1
Brigadier General
63
Rep
4,007
Posts

 
Drives: 2013 335i Msport
Join Date: Nov 2006
Location: South Florida

iTrader: (0)

Quote:
Originally Posted by Maz335i View Post
Honestly, I really hope you guys get this sorted out ASAP!

We all love BMW's and know they are the best driving machines. I currently own a 2007 335i and can't wait to get my F30.

One thing is for sure: I've done my research! The c class or the a4, comes no where close to the F30.

In particular, I was so close to getting the C350 but after two test drives, I couldn't get my self satisfied. I priced out a fully optioned 328i and the price matched a fully optioned C350. But even with this, I'd still get the 328i.

I really wish you guys get your problems sorted out ASAP and stay with BMW. These are great driving machines.

I know the dealers can be a serious pain in the butt but I guess you need to know your options. If they're not providing the service they promised, then a little threat would be the right way forward.

I wish you both good luck and hopefully you'll get the right thing out of this...
Agree, but different strokes for different folks
__________________
F30 335i Msport Estoril Blue/Black leather sport auto. black grills, Performance Exhaust, HK,
Appreciate 0
      05-10-2012, 10:32 PM   #27
Alpine F31
Lieutenant Colonel
Alpine F31's Avatar
United_States
30
Rep
1,835
Posts

 
Drives: 2013 328i M Sport
Join Date: Feb 2012
Location: Sherman Oaks, CA

iTrader: (1)

Garage List
Quote:
Originally Posted by mfear View Post
BMW probably lost out on my wife and I each getting a new car every 2 years for the forseeable future.. after her current lease is up, we're done. We'll switch to MB, Audi or something else.
Damn. That's discouraging.
Appreciate 0
      05-11-2012, 06:37 AM   #28
mfear
South Florida Elite
mfear's Avatar
United_States
10
Rep
257
Posts

 
Drives: E93 335i - Crimson Red/Black
Join Date: Apr 2009
Location: Fort Lauderdale, FL

iTrader: (0)

Send a message via AIM to mfear
Quote:
Originally Posted by Sphinx-3 View Post
So here's the latest update: the dealer called me today and said there's a team of engineers working on this issue and testing couple options.He spoke to them personally. They asked me to be patient while they finish this task.
I told them I needed to cover my back and I sent the certified notification according to the Lemon Law. So in case they put this issue on the back burner, I will be going to the next step immediately.
Honestly, I hope they could fix it. It doesn't seem to be a big deal. Change the bad part and everyone will be happy!
i heard the same "team" story. Then my SA told me that my car was really just sitting there since it's obvious it's not specific to MY car, and BMW was really trying to figure it out on a 3-series-level.
__________________
[2007 E93 335i 6AT | Crimson Red/Black Dakota | Premium | Sport | Heated Seats | iPod/USB | JB+ | 15% Tint | AngeliBright LED Halos]

Appreciate 0
      11-17-2012, 12:40 PM   #29
Dennis335i
New Member
1
Rep
13
Posts

 
Drives: 2013 BMW 335i
Join Date: Jun 2012
Location: Germany

iTrader: (0)

My 2013 BMW F30 335i has a fan noise because the flawed design allows leaves and things to get into the blower motor. It has been to the dealer twice already, and it's starting to do it a third time. I've only had the car for 3 months. There is nothing they could do to fix it. If I have to go to the dealer once a month for this, that means 60 trips to the dealer in 5 years.The vents are made of cheap plastic that creaks when they expand or contract from the temperature. A Honda Civic makes less interior noise. I should have bought a Lexus IS 350.
Appreciate 0
      11-17-2012, 02:43 PM   #30
claykin
Lieutenant Colonel
United_States
26
Rep
1,919
Posts

 
Drives: 2014 335i M-Sport
Join Date: Nov 2009
Location: Florida

iTrader: (0)

As your dealer service mgr to make an appt for you to meet the BMW rep. They usually visit dealers once or twice each month.

These reps can be helpful. Just be nice and give them a chance. It will be the first time they are trying to directly help you. You'll get much more being nice than upset and agitated.
Appreciate 0
      11-17-2012, 04:12 PM   #31
gds52
Major
20
Rep
1,480
Posts

 
Drives: BMW 328i Convertible
Join Date: Oct 2011
Location: NJ

iTrader: (0)

Quote:
Originally Posted by Sphinx-3 View Post
So here's the latest update: the dealer called me today and said there's a team of engineers working on this issue and testing couple options.He spoke to them personally. They asked me to be patient while they finish this task.
I told them I needed to cover my back and I sent the certified notification according to the Lemon Law. So in case they put this issue on the back burner, I will be going to the next step immediately.
Honestly, I hope they could fix it. It doesn't seem to be a big deal. Change the bad part and everyone will be happy!
I hope they fix the steering issue.
However, last month when my e93 was in for service I got a F30 328i loaner with around 3k miles.
I loved everything about this car except steering.
The steering was shaking at 40-45k mph. It was not that bad but still it was shaking.
But again, it was a loaner, lot of ppl drive it.
Appreciate 0
      11-18-2012, 03:57 PM   #32
dpwr
Captain
No_Country
15
Rep
853
Posts

 
Drives: a good one
Join Date: Oct 2008
Location: Toronto

iTrader: (0)

at least you guys in states got a lemon law, in canada you pretty much screwed....
Appreciate 0
      11-18-2012, 04:03 PM   #33
BavarianFanatic
Too much is never enough
United_States
17
Rep
1,757
Posts

 
Drives: Too Many
Join Date: Mar 2008
Location: SE PA

iTrader: (0)

Quote:
Originally Posted by gds52 View Post
I hope they fix the steering issue.
However, last month when my e93 was in for service I got a F30 328i loaner with around 3k miles.
I loved everything about this car except steering.
The steering was shaking at 40-45k mph. It was not that bad but still it was shaking.
But again, it was a loaner, lot of ppl drive it.
Damn, that's REALLY fast.
Appreciate 0
      11-18-2012, 04:16 PM   #34
BavarianFanatic
Too much is never enough
United_States
17
Rep
1,757
Posts

 
Drives: Too Many
Join Date: Mar 2008
Location: SE PA

iTrader: (0)

This is a pretty interesting thread. While I certainly agree that it sucks your dealer(s) haven't been able to correct the issues yet, I find it absolutely mind boggling that anyone would consider escalating it that far that fast. None of the issues mentioned have prevented the safe operation of the cars. I'm not trying to say they're not important to you, but it seems you're hyperfocused on your problems.

The process of trying to identify the cause of a problem can by default take time and numerous attempts. Any good technician will only change a single thing at a time to gauge its effectiveness as opposed to changing multiple things at once. If your dealer continues to try the same thing over and over again (balancing, alignments, etc.) then you need to find another dealer. I think it's kind of ridiculous to give up on the car and manufacturer.

Finally, I don't disgree that there are dealers out there that aren't the best with customer service. It's not as bad as other marques, but it's out there. As with anything/everything else in this world, you'll get back what you give. If walk in pounding your chest and citing demands, you'll be written off without a doubt. Threats generally won't get you very far either. Especially the thread of filing for a lemon. At that point you've shifted the focus from the dealer to the manufacturer. In essense you've just released the dealer from liability, so why in the world would he want to continue working towards a resolution?
Appreciate 0
      11-18-2012, 05:03 PM   #35
jtuds
Major
Canada
28
Rep
1,064
Posts

 
Drives: 335i M Sport
Join Date: Oct 2011
Location: 1.5-2 hrs west of Toronto

iTrader: (0)

Quote:
Originally Posted by BavarianFanatic View Post
This is a pretty interesting thread. While I certainly agree that it sucks your dealer(s) haven't been able to correct the issues yet, I find it absolutely mind boggling that anyone would consider escalating it that far that fast. None of the issues mentioned have prevented the safe operation of the cars. I'm not trying to say they're not important to you, but it seems you're hyperfocused on your problems.

The process of trying to identify the cause of a problem can by default take time and numerous attempts. Any good technician will only change a single thing at a time to gauge its effectiveness as opposed to changing multiple things at once. If your dealer continues to try the same thing over and over again (balancing, alignments, etc.) then you need to find another dealer. I think it's kind of ridiculous to give up on the car and manufacturer.

Finally, I don't disgree that there are dealers out there that aren't the best with customer service. It's not as bad as other marques, but it's out there. As with anything/everything else in this world, you'll get back what you give. If walk in pounding your chest and citing demands, you'll be written off without a doubt. Threats generally won't get you very far either. Especially the thread of filing for a lemon. At that point you've shifted the focus from the dealer to the manufacturer. In essense you've just released the dealer from liability, so why in the world would he want to continue working towards a resolution?
When you spend 60 grand (or more) on a car, it's their job to make sure everything works exactly the way it should, not yours. The fact that there was ever a problem in the first place is reason enough to take every possible opportunity to make sure you're covered. They have your money for something that doesn't work properly. They deserve no benefit of the doubt. So you do whatever you need to do to get what you want. When someone has your money and you don't have what you paid them for, they screwed you. So, the ends justify the means.

Last edited by jtuds; 11-18-2012 at 05:09 PM.
Appreciate 0
      11-18-2012, 09:11 PM   #36
gds52
Major
20
Rep
1,480
Posts

 
Drives: BMW 328i Convertible
Join Date: Oct 2011
Location: NJ

iTrader: (0)

Quote:
Originally Posted by jtuds View Post
When you spend 60 grand (or more) on a car, it's their job to make sure everything works exactly the way it should, not yours. The fact that there was ever a problem in the first place is reason enough to take every possible opportunity to make sure you're covered. They have your money for something that doesn't work properly. They deserve no benefit of the doubt. So you do whatever you need to do to get what you want. When someone has your money and you don't have what you paid them for, they screwed you. So, the ends justify the means.
Well Said.

And its not only about this one customer, BMW must realize that one problem with one customer can make 10 potential customers run away.
Appreciate 0
      11-18-2012, 10:36 PM   #37
BavarianFanatic
Too much is never enough
United_States
17
Rep
1,757
Posts

 
Drives: Too Many
Join Date: Mar 2008
Location: SE PA

iTrader: (0)

Quote:
Originally Posted by jtuds View Post
When you spend 60 grand (or more) on a car, it's their job to make sure everything works exactly the way it should, not yours. The fact that there was ever a problem in the first place is reason enough to take every possible opportunity to make sure you're covered. They have your money for something that doesn't work properly. They deserve no benefit of the doubt. So you do whatever you need to do to get what you want. When someone has your money and you don't have what you paid them for, they screwed you. So, the ends justify the means.

You need to be realistic and reasonable. Nothing is perfect, regardless of cost. It's naive to think anything would be perfect and that any issues can/should be immediately corrected. Going "apeshit" on the poor guy behind the counter will do nothing to further your cause or motivate him to help you. It's likely the opposite is true.

Shit happens. Sometimes the cause isn't immediately obvious. Without a clear cause, there will most certainly be some trial and error until progress is made. Dick swinging and foot stomping won't accelerate the progress. But hey, whatever you feel you're entitled to, have at it.
Appreciate 0
      11-18-2012, 11:02 PM   #38
Alpine F31
Lieutenant Colonel
Alpine F31's Avatar
United_States
30
Rep
1,835
Posts

 
Drives: 2013 328i M Sport
Join Date: Feb 2012
Location: Sherman Oaks, CA

iTrader: (1)

Garage List
Quote:
Originally Posted by BavarianFanatic View Post
Dick swinging and foot stomping won't accelerate the progress.
It works on my wife!
__________________
2013 328i M Sport
Appreciate 0
      11-18-2012, 11:11 PM   #39
westcory
Private
2
Rep
61
Posts

 
Drives: 2006 325i
Join Date: Sep 2008
Location: Seattle

iTrader: (0)

I am already 3 months into the lemon law process .......mainly just waiting for the replacement car to come but it's a pain. My car was in the shop 10 of the first 18 weeks.
Appreciate 0
      11-18-2012, 11:12 PM   #40
westcory
Private
2
Rep
61
Posts

 
Drives: 2006 325i
Join Date: Sep 2008
Location: Seattle

iTrader: (0)

Quote:
Originally Posted by BavarianFanatic
Quote:
Originally Posted by jtuds View Post
When you spend 60 grand (or more) on a car, it's their job to make sure everything works exactly the way it should, not yours. The fact that there was ever a problem in the first place is reason enough to take every possible opportunity to make sure you're covered. They have your money for something that doesn't work properly. They deserve no benefit of the doubt. So you do whatever you need to do to get what you want. When someone has your money and you don't have what you paid them for, they screwed you. So, the ends justify the means.

You need to be realistic and reasonable. Nothing is perfect, regardless of cost. It's naive to think anything would be perfect and that any issues can/should be immediately corrected. Going "apeshit" on the poor guy behind the counter will do nothing to further your cause or motivate him to help you. It's likely the opposite is true.

Shit happens. Sometimes the cause isn't immediately obvious. Without a clear cause, there will most certainly be some trial and error until progress is made. Dick swinging and foot stomping won't accelerate the progress. But hey, whatever you feel you're entitled to, have at it.
Actually that is exactly what I did and new car is on order.
Appreciate 0
      11-27-2012, 04:57 AM   #41
JUSKIDN
Lieutenant
JUSKIDN's Avatar
United_States
15
Rep
562
Posts

 
Drives: 2013 EBII 328i M Sport
Join Date: May 2012
Location: Baton Rouge, LA

iTrader: (0)

I do believe the lemon laws are different for each state
__________________
It's not illegal. It's frowned upon, like masturbating on an airplane.
Appreciate 0
      08-12-2013, 04:40 PM   #42
AlpineWhiteF30
Private
AlpineWhiteF30's Avatar
0
Rep
65
Posts

 
Drives: BMW F30 335i Black Edition
Join Date: Jun 2013
Location: unknown

iTrader: (0)

Quote:
Originally Posted by Sphinx-3 View Post
Alright, So I finally decided on starting the process with the Lemon Law. I sent the certified notification to the manufacturer for failure to fix the steering wheel vibration issue.
Every time I talk to someone from BMW, they have no clue as what to do
!! It's been over a month now and the sad part is I've driven loaner cars more than my own car!!

I am totally disappointed but I've waited longer than I should. Their ONLY bright idea was: let's balance the wheels over and over and over again and may be that will fix it. Shame on BMW!!
Please tell me its Valley BMW in Fayetteville, NC... Those guys there suck and i hope they see this post!!

Been waiting for my car for two moths now for a simple Turbo replacement... I beleive i have a Lemon.. Last summer the car had an electrical problem.
Appreciate 0
      08-12-2013, 08:55 PM   #43
Luv2Dryve
Enlisted Member
1
Rep
38
Posts

 
Drives: 2013 F30 335i XD M-Sport
Join Date: Jul 2013
Location: Vancouver, BC

iTrader: (0)

Quote:
Originally Posted by dpwr
at least you guys in states got a lemon law, in canada you pretty much screwed....
That's right.
Appreciate 0
      08-12-2013, 09:08 PM   #44
Maz335i
BMW 4 Life...
Maz335i's Avatar
Canada
59
Rep
3,226
Posts

 
Drives: 2015 SO M3 (on order)
Join Date: Feb 2012
Location: Mississauga, Ontario

iTrader: (0)

Quote:
Originally Posted by Luv2Dryve
Quote:
Originally Posted by dpwr
at least you guys in states got a lemon law, in canada you pretty much screwed....
That's right.
Yup! We have no such thing.

I've tried but have had no success in getting my car replaced...just trying to get used to all the issues till my lease runs up...

Definitely NOT going back to my stealership again...would've been my third BMW but I'd rather go somewhere else.

BMW Canada needs to look into this seriously...
__________________
MODS: *** / M Sport + Performance / Meisterschaft / Challenge / MORR / more to come! ***
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 01:12 AM.




f30post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST