F30POST
F30POST
2012-2015 BMW 3-Series and 4-Series Forum
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > Regional Forums > UK > Post September Sat Nav Puma number
RW Carbon
Post Reply
 
Thread Tools Search this Thread
      11-29-2012, 12:20 PM   #1
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Post September Sat Nav Puma number

OK getting somewhere now, BMW have released a "PUMA NUMBER" on the faulty 2012 Sat-Nav system. That to the layman means they are admitting the system is faulty.
The Number : 52609163-04
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 01:36 PM   #2
Carjack
Stormtrooper
 
Carjack's Avatar
 
Drives: 320D M-Sport Estoril Blue II
Join Date: Jul 2010
Location: London

Posts: 452
iTrader: (0)

'PUMA NUMBER' ? Does this mean I can take my F30 into a BMW Main dealer and ask for my ProfSatNav to be sorted?
Compared with my previous E90 I have noticed that some route proposals are quite extraordinary.
Carjack is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 03:50 PM   #3
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Quote:
Originally Posted by Carjack View Post
'PUMA NUMBER' ? Does this mean I can take my F30 into a BMW Main dealer and ask for my ProfSatNav to be sorted?
Compared with my previous E90 I have noticed that some route proposals are quite extraordinary.
Thats what It's for, fore people ( that will be almost all) who have the latest cars with PRO NAV with problems
Give them a ring quoting the number.
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 03:59 PM   #4
UK_
First Lieutenant
 
UK_'s Avatar
 
Drives: M4 Convertible on order
Join Date: Aug 2012
Location: UK

Posts: 330
iTrader: (0)

Quote:
Originally Posted by johnbmw6 View Post
Thats what It's for, fore people ( that will be almost all) who have the latest cars with PRO NAV with problems
Give them a ring quoting the number.
So is there a fix and if so what does it entail?
__________________
M4 Convertible on order
UK_ is offline  
0
Reply With Quote
      11-29-2012, 04:00 PM   #5
NISFAN
Brigadier General
 
NISFAN's Avatar
 
Drives: The best kind of F30 :)
Join Date: Aug 2012
Location: Bedford UK

Posts: 3,515
iTrader: (0)

And the award for starting the most number of threads about the same topic goes to.....

drrrrr.....drrrrrr..........drrrrrrumrolllllll.... ......John

Sorry mate just had to
__________________
NISFAN is offline   England
0
Reply With Quote
      11-29-2012, 04:58 PM   #6
UK_
First Lieutenant
 
UK_'s Avatar
 
Drives: M4 Convertible on order
Join Date: Aug 2012
Location: UK

Posts: 330
iTrader: (0)

Quote:
Originally Posted by NISFAN View Post
And the award for starting the most number of threads about the same topic goes to.....

drrrrr.....drrrrrr..........drrrrrrumrolllllll.... ......John

Sorry mate just had to
Haha, nice one NIS :-)
__________________
M4 Convertible on order
UK_ is offline  
0
Reply With Quote
      11-29-2012, 05:59 PM   #7
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Quote:
Originally Posted by Rb79 View Post
So is there a fix and if so what does it entail?
Ring them and see what they say, have you got a problem with yours then?.
I am getting compensation so each to his own, I just let you all know, so when you end up in southend instead of essex you'll have a clue as too why.
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 06:00 PM   #8
UK_
First Lieutenant
 
UK_'s Avatar
 
Drives: M4 Convertible on order
Join Date: Aug 2012
Location: UK

Posts: 330
iTrader: (0)

Not really tried mine extensively yet but thanks for the useful heads up.
__________________
M4 Convertible on order
UK_ is offline  
0
Reply With Quote
      11-29-2012, 06:03 PM   #9
MaestroAl
Major
 
Drives: Superman 330D M Sport
Join Date: Aug 2012
Location: UK

Posts: 1,194
iTrader: (0)

So what's the fix? What's the expected outcome when I phone Knights tomorrow and they love me for ringing them with a Puma number less than 24hrs after delivery
__________________
"Superman 330D M Sport" Estoril Blue / Coral Red
2PF|ZAP|ZMP|ZVI|2VF|3AP|420|488|494|5DC|688|6NR
IT ARRIVED!
MaestroAl is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 06:12 PM   #10
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Quote:
Originally Posted by MaestroAl View Post
So what's the fix? What's the expected outcome when I phone Knights tomorrow and they love me for ringing them with a Puma number less than 24hrs after delivery
Have you read my first post.........................
NO fix just phone them.
They only just owned up to the fault.
Giving a PUMA number means it's in hand for repair, that could take 3 months for the update.
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 06:14 PM   #11
MaestroAl
Major
 
Drives: Superman 330D M Sport
Join Date: Aug 2012
Location: UK

Posts: 1,194
iTrader: (0)

So what's the point in phoning them? Honest question
__________________
"Superman 330D M Sport" Estoril Blue / Coral Red
2PF|ZAP|ZMP|ZVI|2VF|3AP|420|488|494|5DC|688|6NR
IT ARRIVED!
MaestroAl is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 06:16 PM   #12
UK_
First Lieutenant
 
UK_'s Avatar
 
Drives: M4 Convertible on order
Join Date: Aug 2012
Location: UK

Posts: 330
iTrader: (0)

Fair point Maestro.
__________________
M4 Convertible on order
UK_ is offline  
0
Reply With Quote
      11-29-2012, 06:21 PM   #13
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Quote:
Originally Posted by MaestroAl View Post
So what's the point in phoning them? Honest question
Only phone them if you have a problem in that instance you will record your car's details and your ownership and go on the list of cars to fix, or customers to compensate, after all 2K for a Nav that sends you wrong is 2K down the shiter no.
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 06:22 PM   #14
MaestroAl
Major
 
Drives: Superman 330D M Sport
Join Date: Aug 2012
Location: UK

Posts: 1,194
iTrader: (0)

Ahhh I C
__________________
"Superman 330D M Sport" Estoril Blue / Coral Red
2PF|ZAP|ZMP|ZVI|2VF|3AP|420|488|494|5DC|688|6NR
IT ARRIVED!
MaestroAl is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 06:27 PM   #15
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Quote:
Originally Posted by MaestroAl View Post
Ahhh I C
Many people will not notice a fault if traveling to places they are not familiar with,they just trust it as I did, but once you sus somethings wrong or it does not divert like mine and puts you in a 45 minute jam, you know your car is suffering from this fault.
Now they have admitted to me the fault is there they have to FIX IT.
I think all post September cars are like this, all three at listers are.
Along with mine that makes 4 in one dealership, no coincidence that is it.
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 06:34 PM   #16
MaestroAl
Major
 
Drives: Superman 330D M Sport
Join Date: Aug 2012
Location: UK

Posts: 1,194
iTrader: (0)

I think I found the problem

__________________
"Superman 330D M Sport" Estoril Blue / Coral Red
2PF|ZAP|ZMP|ZVI|2VF|3AP|420|488|494|5DC|688|6NR
IT ARRIVED!
MaestroAl is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 08:28 PM   #17
TMP
Colonel
 
TMP's Avatar
 
Drives: M135i
Join Date: Nov 2008
Location: Cheshire

Posts: 2,873
iTrader: (0)

Is this for the new new nav, or the current nav?
__________________
M-Lite v2 & Family 5er v2
TMP is offline   United Kingdom
0
Reply With Quote
      11-29-2012, 08:37 PM   #18
claykin
Lieutenant Colonel
 
Drives: 2014 335i M-Sport
Join Date: Nov 2009
Location: Florida

Posts: 1,809
iTrader: (0)

I'm quite sure this will be addressed in a future software upgrade. When, no one knows for sure. I'll bet more than 3 months as BMWAG has a pretty lengthy test/debug procedure.
claykin is offline   United_States
0
Reply With Quote
      11-30-2012, 04:26 AM   #19
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Quote:
Originally Posted by MaestroAl View Post
I think I found the problem

I think thats a one.
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
      11-30-2012, 04:28 AM   #20
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Quote:
Originally Posted by TMP View Post
Is this for the new new nav, or the current nav?
"OK getting somewhere now, BMW have released a "PUMA NUMBER" on the faulty 2012 Sat-Nav system. That to the layman means they are admitting the system is faulty.
The Number : 52609163-04"
__________________
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
      11-30-2012, 04:50 AM   #21
RobUK
Major
 
RobUK's Avatar
 
Drives: F30 328i Lux' 8SAT, Red
Join Date: Jun 2012
Location: Sussex, UK

Posts: 1,094
iTrader: (0)

Garage List
So just to confirm, specific symptoms of the problem are:
- Sending you to the wrong location (i.e. Moscow instead of London).
- Showing congestion on the wrong side of the road.

But that sending you to the right location while using a route that is longer than expected is possibly just crappy Mapquest data?
__________________

2012 F30 328i Lux', 8SAT, Melbourne Red
RobUK is offline   United Kingdom
0
Reply With Quote
      11-30-2012, 06:26 AM   #22
JOHNBMWM5
Live for today tomorrow never comes
 
JOHNBMWM5's Avatar
 
Drives: 2015 M6 GC CP
Join Date: Jan 2008
Location: UK

Posts: 5,113
iTrader: (0)

Quote:
Originally Posted by RobUK View Post
So just to confirm, specific symptoms of the problem are:
- Sending you to the wrong location (i.e. Moscow instead of London).
- Showing congestion on the wrong side of the road.

But that sending you to the right location while using a route that is longer than expected is possibly just crappy Mapquest data?
Yes to all, but it also sends you off carriageways and then back on at the same junctions
Puts you up the wrong road when near destinations!!.
E20 post codes are not listed on the system, there may be many more , but I have only used the Nav for 2 weeks .
You need to check a google map for a journey distances will be shown and then X reference your destination on the Nav and see IF there are differences, on some routes it works fine.
BUT there in lyes the problemyou just can't trust it.
__________________
Live for now, life is too short.
2015 M6 GC with CP Alpine & Sakhir
JOHNBMWM5 is offline   United Kingdom
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 06:02 AM.




f30post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST