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      12-28-2012, 07:46 AM   #1
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This is where our faulty seats + rusty seat bases are made by Lear in Germany!

Germany

Seats made:
Bremen (S)
Eisenach (S)
Quakenbrueck (S)
Rietberg (S)
Wackersdorf (S)

Adminstrative/Technical:
Allershausen-Leonhardsbuch (A/T)
Besigheim (E,A/T)
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Kranzberg (A/T)
Munich (A/T)
Remscheid (E,A/T)
Sindelfingen (A/T)
Wolfsburg (A/T)

207 global locations

Global Website:
http://www.lear.com/en/contact/locations.aspx
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      12-29-2012, 08:23 AM   #2
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I'll reply to my own thread!

Just imagine millions of seats in cars, planes, trains etc all rusting away!
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      12-29-2012, 10:14 AM   #3
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Quote:
Originally Posted by F30AM View Post
I'll reply to my own thread!

Just imagine millions of seats in cars, planes, trains etc all rusting away!
I'll chime in with a very noddy question, I have read that the rust is under the seat, without sound too stupid what's the best way to check - where should I be looking exactly!!

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      12-29-2012, 10:22 AM   #4
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Quote:
Originally Posted by pops_f30 View Post
I'll chime in with a very noddy question, I have read that the rust is under the seat, without sound too stupid what's the best way to check - where should I be looking exactly!!

You need to be a contortionist. I looked up the back and the front, saw very little of the base, saw no rust whilst in agony, my neck and back went into spasm, I said 'f*ck it' to myself as what I don't see I don't care about.

I am, at present, more interested in my baggy cow on the driver's seat and my EBI/EBII rear end!

pops: Is your rear two tone or a perfect colour match?
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Last edited by F30AM; 12-29-2012 at 10:27 AM.
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      12-29-2012, 11:02 AM   #5
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Quote:
Originally Posted by F30AM View Post
You need to be a contortionist. I looked up the back and the front, saw very little of the base, saw no rust whilst in agony, my neck and back went into spasm, I said 'f*ck it' to myself as what I don't see I don't care about.

I am, at present, more interested in my baggy cow on the driver's seat and my EBI/EBII rear end!

pops: Is your rear two tone or a perfect colour match?
Just use a mirror mate with a torch, no problem seeing all, and it worth a look.
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      12-29-2012, 11:11 AM   #6
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Originally Posted by johnbmw6 View Post
Just use a mirror mate with a torch, no problem seeing all, and it worth a look.
Now why did I not think of that? Duh!
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      12-29-2012, 03:02 PM   #7
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Stick your phone under and take a picture or video
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      12-29-2012, 03:14 PM   #8
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Stick your phone under and take a picture or video
I'll live dangerously tomorrow!
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      12-29-2012, 04:50 PM   #9
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Quote:
Originally Posted by F30AM View Post
You need to be a contortionist. I looked up the back and the front, saw very little of the base, saw no rust whilst in agony, my neck and back went into spasm, I said 'f*ck it' to myself as what I don't see I don't care about.

I am, at present, more interested in my baggy cow on the driver's seat and my EBI/EBII rear end!

pops: Is your rear two tone or a perfect colour match?
I have checked and checked, IMO it looks fine - I put some pics up a while ago - try and search for threads I started and see what you think.
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      12-29-2012, 04:51 PM   #10
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Quote:
Originally Posted by johnbmw6 View Post
Just use a mirror mate with a torch, no problem seeing all, and it worth a look.
There you go, mirror and take a pic is the way forward - no way I'd get my "frame" under the seat!!
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      12-29-2012, 05:10 PM   #11
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pops: Had a look at your piccys. Only the first one shows a teeeny weeny difference. But it's so damn close. The car is too shiny. Excellent.

What I noticed is the passenger seat leather is a bit crumpled.
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      12-31-2012, 07:08 AM   #12
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Some say we are making a big deal out of rusty seat bases. It is a big deal to have rust inside an expensive new car due to inadequate QC. It is so ridiculous that in this day and age a modern expensive car should have a rust issue. It is shameful and shocking that BMW have allowed such a situation to develop. It has now become a global issue and BMW should come clean and provide all affected owners with a seamless solution. In fact, they should instigate an official re-call.

Removing and re-installing seats especially with the replacement of seat bases, can lead to damage of other trim panels. The seats, particularly leather ones, are never the same afterwards. In fact, brand new complete seats should be provided for the affected cars. BMW needs to provide this goodwill gesture for all the incovenience and stress the situation is causing. At present, they have too much wriggle room by doing just the bare minimum by replacing or rust coating the rusty seat bases.

Lastly, I bet BMW knew there was a rust problem and they hoped against hope that no one would notice or take issue. Now how bad and callous is that?
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      12-31-2012, 07:34 AM   #13
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Quote:
Originally Posted by F30AM View Post
Some say we are making a big deal out of rusty seat bases. It is a big deal to have rust inside an expensive new car due to inadequate QC. It is so ridiculous that in this day and age a modern expensive car should have a rust issue. It is shameful and shocking that BMW have allowed such a situation to develop. It has now become a global issue and BMW should come clean and provide all affected owners with a seamless solution. In fact, they should instigate an official re-call.

Removing and re-installing seats especially with the replacement of seat bases, can lead to damage of other trim panels. The seats, particularly leather ones, are never the same afterwards. In fact, brand new complete seats should be provided for the affected cars. BMW needs to provide this goodwill gesture for all the incovenience and stress the situation is causing. At present, they have too much wriggle room by doing just the bare minimum by replacing or rust coating the rusty seat bases.

Lastly, I bet BMW knew there was a rust problem and they hoped against hope that no one would notice or take issue. Now how bad and callous is that?
Agree with what you say, Put it in your letter with the "Survey sheet", mines gone off to BMW I will give them a week or so and then send a copy to the DM BMW UK and see what comes of that.
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      12-31-2012, 07:46 AM   #14
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Quote:
Originally Posted by johnbmw6 View Post
Agree with what you say, Put it in your letter with the "Survey sheet", mines gone off to BMW I will give them a week or so and then send a copy to the DM BMW UK and see what comes of that.
Write to Tim Abbott MD BMW UK and Mini UK
tim.abbott@bmw.co.uk


Further details of him from:
http://www.ceoemail.com/index.php - Just type in BMW UK

Go to the top. Best way.
I did this with VW and got a result within 24 hours. They were grovelling in the end!
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Last edited by F30AM; 12-31-2012 at 08:06 AM.
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      12-31-2012, 08:17 AM   #15
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Quote:
Originally Posted by F30AM View Post
Write to Tim Abbott MD BMW UK and Mini UK
tim.abbott@bmw.co.uk


Further details of him from:
http://www.ceoemail.com/index.php - Just type in BMW UK

Go to the top. Best way.
I did this with VW and got a result within 24 hours. They were grovelling in the end!
Just sent him an email with the letter attached, happy new year he may not have
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      12-31-2012, 08:23 AM   #16
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Quote:
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Just sent him an email with the letter attached, happy new year he may not have
You did right. I'll give the dealer a chance first. If I'm unhappy with what transpires, he'll get a very damning letter with a copy to BMW boss Norbert Reithofer:
norbert.reithofer@bmw.de
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      12-31-2012, 08:26 AM   #17
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Quote:
Originally Posted by F30AM View Post
You did right. I'll give the dealer a chance first. If I'm unhappy with what transpires, he'll get a very damning letter with a copy to BMW boss Norbert Reithofer:
norbert.reithofer@bmw.de
I may just send this Mr norbert a copy if nothing transpires, somehow I think things could get interesting.
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      12-31-2012, 08:36 AM   #18
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Quote:
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I may just send this Mr norbert a copy if nothing transpires, somehow I think things could get interesting.
OH YES, VERY INTERESTING!
Keep us posted with a blow-by-blow account, please.
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