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BMW 3-Series and 4-Series Forum (F30 / F32) | F30POST > 2012-2019 BMW 3 and 4-Series Forums > Regional Forums > AUSTRALIA > Car pickup delayed
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      01-29-2013, 11:18 PM   #1
NK80
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Car pickup delayed

I received an email on 04 Jan 2013 from the delearship stating that the car was due to be ready in the next 10 days to be picked up from the dealership.

They then email back after a couple of contacts regarding them organising custom plates and me asking for a further update so I could schedule opticoat and tinting and was advised that the car was not on the ship that they thought it was on and that it is now on a ship due to dock in Fremantle 4 Feb 2013!

My readings having indicated that it could be a further few weeks from arrival at port that I can finally pick up from the dealership.

Anyone know which ship it would be on or what other info I need to track? I have gone on the WW website and the live maps but I couldn't find any info - I think the ship is called Tugela but maybe I am looking in the wrong areas. I have the VIN as well.

What kind of compensation gesture should they be providing
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      01-30-2013, 12:21 AM   #2
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All you need is the VIN... Enter your VIN in the Cargo ID field and it should be able to find the rest of the details for you.

Mind you, the shipping company's page wasn't really up-to-date.

According to marine traffic, your boat is currently:

TUGELA Cargo FREMANTLE 2013-02-01 02:00 Indian Ocean 2013-01-30 03:33

Due to arrive (ETA) 01/02/2013 @ 2AM... it's a rough guide but mine was pretty spot on. Then it'll be in customs for a few days... then released to dealers... they'll do pre-delivery prep... then you'll get you shiny new toy
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      01-30-2013, 12:50 AM   #3
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My vehicle is on Tugela as well. The website is www.marinetraffic.com/ais

Look up Tugela in the text box uppe right side of the screen. It's position on the map tends to be updated only when it is near a port.

Add maybe 1.5 weeks after it lands for your est pick up date.

There are multiple Tugela. You want the vehicle carrier one :-)
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      01-30-2013, 01:42 AM   #4
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Thanks a lot Spikey and CKau - found it!

Cargo ID : Current Status:
(DD-MM-YYYY HH:MM:SS) LOADED ON VESSEL 19-01-2013 01:10:50 Location: DURBAN


Voyage Details
Bill of Lading Number Booking Number Vessel Name Voyage Number Port of Load ETD
(DD-MM-YYYY) Port of Discharge ETA
(DD-MM-YYYY) Port of Receipt Port of Final Destination

ZA1294300 ZADUR1088185 TUGELA CO238-TUG
DURBAN 19-01-2013 FREMANTLE 01-02-2013

Status Details
Status Status Location Date
(DD-MM-YYYY HH:MM:SS) Status Quantity

LINER RELEASE FREMANTLE 25-01-2013 14:37:31
LOADED ON VESSEL DURBAN 19-01-2013 01:10:50 1
RECEIVED AT TERMINAL DURBAN 17-01-2013 15:07:12 1
BOOKED DURBAN 15-01-2013 09:56:45 1
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      01-30-2013, 04:34 AM   #5
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Congrats~.. looks like it should arrive in Aus soon ... the wait is nearly over
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      01-30-2013, 09:45 AM   #6
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NK80, Glad to hear yours is on it's way at last! I'll look forward to seeing some photos.

I'm hoping mine's on the same ship, but I've not heard anything so I'm not holding my breath!
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      01-30-2013, 09:20 PM   #7
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Nearly over! Thanks guys. It seems like a mid Feb pick up.

Now im getting nervous about the sterring rack issue cause I optioned every bloody thing but the VSS!

Kutting hopefully it is - If you have the VIN plug into the WW ship website.
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      01-30-2013, 09:30 PM   #8
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Dont worry man... it will be ok
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      01-31-2013, 02:46 AM   #9
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what is the go with the steering issue in Australia - anyone experienced it? - i know from some other threads a couple of guys have had some issue but were they specifically related to that?
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